All of the billing for Stand Energy is processed in house. SEC offers several ways
a customer may receive their invoice:
E-mail
Fax
Postal mail
To set up your electronic invoice or faxed invoice, contact the billing department
at e-mail: BILLING@STAND-ENERGY.COM,
Fax 513-621-3773 or call billing at 1-800-598-2046.
Wire Transfers
Wiring information is provided on customer invoices. For invoices over $100,000.00
SEC requires payment by wire transfer.
ACH (Automated Clearing House) Withdrawals
To automatically withdraw payments from your checking account on a specific day
of the month, simply fill out the Electronic Funds Transfer Agreement and send it
to SEC by regular postal mail.
Make sure to submit the form, along with a copy of your voided check, to Stand Energy
Corporation, 1077 Celestial Street, Suite 110, Cincinnati, Ohio 45202 or by e-mail
to: BILLING@STAND-ENERGY.COM. or Fax
to 513-621-3773 .
Click here for the printable PDF ACH form
Check Payment by Standard Mail
send to: P.O. Box 632712, Cincinnati, Ohio 45263-2712.
One of the methods SEC uses to save our customers money is to purchase gas based
on our customer's historical use. When we sign a contract, SEC obtains gas based
on the length of the contract and the usage.
SEC has put money at risk based on our contract and customer usage. Therefore, we
require our customers to advise us if there is substantial change in usage.
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Changing Your Account Name
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When a customer wants to change their name, a request must be submitted in writing.
Depending on what the customer is doing, SEC may require the new customer to sign
documents assuming old contract or initiating a new contract.
Our Accounts Receivable department may require new Credit information. A Stand Energy
representative will send you a new contract if necessary.
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New Account Credit Requirement |
The procedure on new contracts is to include a complete credit application. In addition,
new accounts require the affiliate to complete a customer profile form.
Click Here for the printable pdf Credit Form.
Click Here for an on-line Credit Form.
